Support Resources
Key support resources
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Designed for floor staff training
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Basic User Instructions
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Starter Videos
Phone & email support
- +1.416.221.2555
- +1.855.660.2555
- support@acepos-solutions.com
- General: Mon-Fri 9:00-17:00 EST
- Emergencies: 24/7
- Active Support Plan Members Only
Support links free!
- Teamviewer Support
- Upload your back-up to our secure Dropbox for testing (PIN required)
Member support resources
Exclusive web portal updated!
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Articles for management
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Standard Configuration Videos
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Active Support Plan Members Only
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Registration & Approval Required
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Access ACE reports to track your business from any web browser
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Limit access to authorized users
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Active Support Plan Members Only
Additional links
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What is Emergency Support?
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What Hardware is ACE Retail 3000 compatible with?
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Which PINpads are ACE Retail 3000 integrated with?